FAQs

Our return policy allows you to return items within 30 days of purchase. Please ensure that the items are in their original condition and packaging.

You can track your order using the tracking number sent to your email. Visit our tracking page and enter your tracking number to get the latest updates on your shipment.

Yes, we offer international shipping to most countries. Shipping costs and delivery times will vary depending on the destination.

You can contact our customer support team via email at support@example.com or through our contact form on the website. We aim to respond to all inquiries within 24 hours.

We accept various payment methods including credit/debit cards, PayPal, and bank transfers. All payment methods are secured with encryption to protect your information.

Once your order has been placed, changes can be made only if the order has not yet been processed. Please contact customer support as soon as possible to make changes.

To reset your password, click on the 'Forgot Password' link on the login page and follow the instructions. You will receive an email with a link to reset your password.

Yes, we offer gift wrapping for select items. You can choose the gift wrapping option during checkout, and we will ensure your items are beautifully wrapped.

Our privacy policy outlines how we collect, use, and protect your personal information. You can view our full privacy policy on our website.

You can apply a discount code at checkout. Enter the code in the designated field, and the discount will be applied to your total before completing your purchase.

Our customer support is available Monday to Friday, from 9:00 AM to 6:00 PM. We are closed on weekends and public holidays.